Block Management

Managing Agents Bournemouth

Block Management for clients in Bournemouth

What is Block Management?

Refers to the administration and maintenance of a block of flats, residential estate, or mixed-use building on behalf of the property owners or leaseholders. It’s often carried out by a block management company or a managing agent, who ensures the property is well maintained, compliant with regulations, and financially managed properly.

A managing agent in Bournemouth takes on the essential responsibilities of running residential blocks of flats, ensuring properties are managed efficiently, legally, and safely. Their role covers financial management, oversee leaseholder and legal compliance, respond to resident and solicitor enquiries, and manage subletting, alterations, and disputes in line with landlord and tenant law.

Alongside this there is, maintaining buildings by arranging necessary repairs, overseeing insurance claims, coordinating major works, and ensuring compliance. They also support RMC/RTM boards and landlords with professional advice, reports and communication with residents.

Key responsibilities in block management typically include:

Maintenance & Repairs
Health & Safety Compliance
Service Charges
Insurance
Contracts & Contractors
Resident Communication
Financial Management

Why Choose Mallorie Estates for Block Management?

Expert Management – We take the pressure off leaseholders, landlords, and freehold companies by delivering reliable and tailored block management services in Southampton.

24/7 Support – Our dedicated communication service ensures residents can always reach us, with urgent issues acted on immediately.

Professional Guidance – From supporting Right to Manage (RTM) companies to helping established developments, we provide ongoing advice and efficient management.

Financial Transparency – All funds are securely held in separate client accounts with clear reporting, ensuring accuracy and trust.

Safety & Compliance – We work with trusted specialists to keep properties in line with the latest fire, health, and safety legislation, creating safe and well-run homes.

Duties of a Managing Agent

Financial Management

Handle client bank accounts and service charge budgets
Collect service charges, pay contractors, and manage arrears.
Prepare year-end accounts, reserve fund plans, and financial reports

Leaseholder & Legal Compliance

Respond to leaseholder queries and legal enquiries
Ensure compliance with lease terms and landlord & tenant law
Manage subletting, changes of use, and legal disputes where necessary

Risk, Health & Safety

Arrange fire, asbestos, and health & safety checks
Ensure statutory compliance with safety regulations

Repairs & Maintenance

Manage day-to-day repairs and maintenance efficiently
Oversee insurance claims, major works, and Section 20 consultations
Supervise staff and contractors, ensuring quality and value for money

Support for the RMC/RTM Board or Landlord

Provide professional advice on management policies and leasehold law
Attend board meetings, prepare reports, and support decision-making
Handle communication with residents and company secretarial tasks if required

Call us on 01202 901709 or submit your enquiry here…

Book Appointment

Read more about our Block Management services and see range of services available for Landlords

Customer Testimonials

I have been renting properties for many years and have suffered my fair share of dubious Letting Agents. Then along came Nicola and everything changed for the better. I was amazed and the absolute professional way she conducted herself, going that extra mile to ensure both me and the landlord are treated fairly and within the law. Finally, a Letting Agent I could trust, and I have stayed with her ever since (currently 8 years). I would recommend her and her company for the services you need and deserve any day.

David Brickell – Bournemouth

We are a family of four and have rented two homes though Mallorie Estates over a 7 year period. We found Nicola of Mallorie Estates an outstanding representative and she looked after us really well. Nicola offered prompt and efficient responses every time we needed her help. The level of service and attention is second to none, I would highly recommend Mallorie Estates and their services. The Maintenance guys were equally helpful and friendly, especially Spencer.

Mark and Cecilia Skilton

We have been renting property with Mallorie Estates for the last 7 years until we were finally in a position to buy our first home. We would like to express our gratitude for the exceptional customer service we have received from Nicola and her team. From the very first interaction with Mallorie Estates we were impressed by their professionalism and friendliness. They really make you feel valued as a tenant . We have experienced it especially during the uncertainty of the pandemic where Nicola was very reassuring and ready to negotiate with the Landlord on our behalf. Their dedication to customer service sets them apart and we are grateful to have had the opportunity to work with such a professional and caring team. Thank you for making our rental experience a positive one.

Sylwia and Roberto

Nicola has been managing our rental property for over 10 years now whilst we have been living abroad. We are always kept informed of any issues encountered by the tenants and we can rely on her to bring solutions to any problems and then swiftly get things sorted on our behalf which is exactly what we need. Regular property inspections are always carried out on-time and are accompanied by a thorough report with photos. In conclusion we cannot fault the service we have received from Nicola and her company and would unreservedly recommend them to look after any rented property.’

Paul & Sylvie

Exbourne Manor Freehold Limited has been supported by Mallorie Estates for the past year… We could not be more pleased with the service received by Paul and his team, Mallorie Estates has dealt effectively with the broad range of issues that you would expect to need to address, in managing the lease for a large block of flats. We have been fortunate to work with such a great team.

Mrs Deborah Fleming – OBE

Mallorie Estates Ltd is a family-owned business run by Paul… who has an in-depth knowledge of the industry, understands our challenges. Providing easily understandable financial reporting, proper client bank accounts with Barclays, and compliance to ensure the safety of your money. Directors have legal duties to ensure fire safety, health and safety, and financial probity. In our experience, Mallorie Estates meets these criteria and will provide sound guidance to board directors.

John Roger Allen – Poole