Block Management

Managing Agents Poole

Block Management in Poole

What is Block Management?

Block management in Poole refers to the professional administration and maintenance of blocks of flats, residential estates, or mixed-use developments. It ensures buildings are well maintained, legally compliant, and financially managed in the best interests of leaseholders and property owners. A block management company or managing agent takes on these responsibilities to keep properties safe, efficient, and transparent.

A managing agent in Poole handles the essential day-to-day and long-term tasks involved in running residential blocks. This includes financial management, leaseholder and legal compliance, and responding to resident or solicitor enquiries. They also oversee subletting, alterations, and disputes in line with landlord and tenant law.

Why Block Management Matters

Block management services cover a wide range of responsibilities such as arranging maintenance and repairs, overseeing insurance claims, managing service charges, and ensuring compliance with health and safety regulations. Managing agents also support RMC/RTM boards and landlords with advice, reports, and resident communications, ensuring properties remain safe, compliant, and financially secure.

Key responsibilities include:

Maintenance & Repairs
Health & Safety Compliance
Service Charges & Budgets
Insurance Administration
Contractor & Supplier Management
Resident Communication
Financial Transparency

Why Choose Mallorie Estates for Block Management?

Expert Management – We relieve freehold companies and leaseholders from time-consuming responsibilities by providing tailored block management services in Poole.

Reliable Communication – With 24/7 call handling, urgent issues are dealt with immediately and routine matters are passed swiftly to our team.

Professional Guidance – Whether you are an established RMC/RTM or exploring Right to Manage, we provide expert guidance and ongoing management support.

Transparent Finances – We use secure online systems with dedicated client accounts for each development, ensuring full financial transparency and protection of funds.

Compliance & Safety – We work with industry specialists to keep buildings safe and compliant with the latest legislation, particularly around fire safety and risk management.

Duties of a Managing Agent

Financial Management

Service charge budgets, collections, and arrears
Contractor payments and bank reconciliations
Year-end accounts and reserve fund planning

Leaseholder & Legal Compliance

Responding to leaseholder and solicitor enquiries
Enforcing lease terms and landlord & tenant law compliance
Managing subletting, alterations, and disputes

Risk, Health & Safety

Organising fire, asbestos, and safety checks
Ensuring compliance with statutory health and safety laws

Repairs & Maintenance

Day-to-day maintenance and emergency repairs
Insurance claims and major building works
Supervising staff and contractors for quality assurance

Support for RMC/RTM Boards & Landlords

Professional advice and policy guidance
Attending board meetings and preparing reports
Managing communications and secretarial tasks where required

Call us on 01202 901709 or submit your enquiry here…

Book Appointment

Read more about our Block Management services and see range of services available for Landlords

Customer Testimonials

I have been renting properties for many years and have suffered my fair share of dubious Letting Agents. Then along came Nicola and everything changed for the better. I was amazed and the absolute professional way she conducted herself, going that extra mile to ensure both me and the landlord are treated fairly and within the law. Finally, a Letting Agent I could trust, and I have stayed with her ever since (currently 8 years). I would recommend her and her company for the services you need and deserve any day.

David Brickell – Bournemouth

We are a family of four and have rented two homes though Mallorie Estates over a 7 year period. We found Nicola of Mallorie Estates an outstanding representative and she looked after us really well. Nicola offered prompt and efficient responses every time we needed her help. The level of service and attention is second to none, I would highly recommend Mallorie Estates and their services. The Maintenance guys were equally helpful and friendly, especially Spencer.

Mark and Cecilia Skilton

We have been renting property with Mallorie Estates for the last 7 years until we were finally in a position to buy our first home. We would like to express our gratitude for the exceptional customer service we have received from Nicola and her team. From the very first interaction with Mallorie Estates we were impressed by their professionalism and friendliness. They really make you feel valued as a tenant . We have experienced it especially during the uncertainty of the pandemic where Nicola was very reassuring and ready to negotiate with the Landlord on our behalf. Their dedication to customer service sets them apart and we are grateful to have had the opportunity to work with such a professional and caring team. Thank you for making our rental experience a positive one.

Sylwia and Roberto

Nicola has been managing our rental property for over 10 years now whilst we have been living abroad. We are always kept informed of any issues encountered by the tenants and we can rely on her to bring solutions to any problems and then swiftly get things sorted on our behalf which is exactly what we need. Regular property inspections are always carried out on-time and are accompanied by a thorough report with photos. In conclusion we cannot fault the service we have received from Nicola and her company and would unreservedly recommend them to look after any rented property.’

Paul & Sylvie

Exbourne Manor Freehold Limited has been supported by Mallorie Estates for the past year… We could not be more pleased with the service received by Paul and his team, Mallorie Estates has dealt effectively with the broad range of issues that you would expect to need to address, in managing the lease for a large block of flats. We have been fortunate to work with such a great team.

Mrs Deborah Fleming – OBE

Mallorie Estates Ltd is a family-owned business run by Paul… who has an in-depth knowledge of the industry, understands our challenges. Providing easily understandable financial reporting, proper client bank accounts with Barclays, and compliance to ensure the safety of your money. Directors have legal duties to ensure fire safety, health and safety, and financial probity. In our experience, Mallorie Estates meets these criteria and will provide sound guidance to board directors.

John Roger Allen – Poole